FACTS

WHAT DOES CharterBank
DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security Number and Income

Payment History and Account Balances

Credit History and Assests

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons CharterBank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does CharterBank share?

Can you limit this sharing?

For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes-
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates' everyday business purposes-
information about your transactions and experiences

No

We don't share

For our affiliates' everyday business purposes-
information about your creditworthiness

No

We don't share

For nonaffiliates to market to you

No

We don't share

Questions?

Call toll-free 1-800.763.4444 or go to our website at www.charterbank.net



What we do

How does CharterBank
protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does CharterBank
collect my personal information?

We collect your personal information, for example, when you:

Open an account or make deposits or withdrawals from your accounts

Apply for a loan or show your driver's license

Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

Sharing for affiliates' everyday business purposes - information about your creditworthiness

Affiliates from using your information to market to you

Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

CharterBank does not share with our affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

CharterBank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include financial companies.

IN THE NEWS

CharterBank announces the Swipe and Drive Event.

KEEP IN TOUCH

Call us 1-800-763-4444 or give us a shout on

Facebook Twitter LinkedIn YouTube

SHAREHOLDER INFORMATION

We are publicly traded on the NASDAQ under the symbol CHFN.

BANK INFORMATION

Routing Number: 261170876
NMLS Number: 171639

FDIC Equal Housing Lender
  • Copyright 2017 CharterBank. All Rights Reserved